Property Managers

Our Property Managers handle the day to day running of your development. They also:

Carryout thorough and regular site visits and inspections
Attend site meetings with residents and contractors and residents meetings (if required)
Obtain quotes in order to achieve the best value for money for services and repairs
Tender, organise and manage all common maintenance contracts such as cleaning and gardening
Liaise with other Property Managers and owners of adjoining properties in mutual repairs
Ensure all areas under common ownership are constantly maintained to the very highest standards

Finance and Credit Control Team

We aim to provide the best financial care to all our clients. This includes:

Keeping all owner floats and any settlement of common charges in a ring fenced bank account registered in the name of the development
Producing regular invoices in-line with the development registered Deed of Conditions
Responding to all communication from owners through email, telephone and letter
Managing your development bank account including payment of contractors
Ensuring that all charges are collected through our debt recovery services
Work with solicitors to ensure correct action is taken to recover money for your development
Produce provisional budgets in order to assist with monthly contributions
Work together with the Property Managers to ensure that the best prices are being attained

We have recently set up a dedicated team to assist with our internal and external communication.
This service includes:

Producing a regular newsletter entitled ‘Factor File’ to keep all residents informed about factoring at their development
Respond to any enquiries that may not be financial or management related
Carryout out owner surveys and questionnaires to understand where we can help improve our service
Look at new innovative ways to improve our business and our service